Privacy Policy

Effective date: 14 July 2025

Charlie’s Dog Place respects your privacy and is committed to protecting your personal data in accordance with UK GDPR.

1. Who We Are
Charlie’s Dog Place is a UK-based dog grooming business.
Website: www.charliesdogplace.co.uk
Email: info@charliesdogplace.co.uk

2. What Data We Collect

We may collect:

  • Your name
  • Contact details (email, phone)
  • Pet information (name, breed)
  • Booking and enquiry details
  • IP address (via analytics)

3. Why We Collect It

We use your data to:

  • Respond to enquiries
  • Manage appointments
  • Improve our services and website
  • Meet legal obligations

4. How We Protect It
All data is stored securely. We do not sell or share your information with third parties except where legally required.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or delete your data
  • Object to processing
  • Withdraw consent

To exercise your rights, email us at: info@charliesdogplace.co.uk

6. Complaints
If you’re unhappy with how we handle your data, you can complain to the ICO at www.ico.org.uk.